The State Bank in Holly, MI is seeking to hire a full-time Personal Banking Representative to serve our customers by meeting the needs of each individual customer and always seeking the opportunity to improve their banking relationship. The typical schedule for this banking position is Monday-Friday with some Saturday shifts as scheduled. Do you thrive in an energetic, hardworking, community focused environment? Are you looking for an opportunity to build a career in the banking industry? If so, apply today!

Our Personal Banking Representatives enjoy a competitive wage. Plus, we offer a competitive benefits package including great medical coverage options, dental and vision, FSA plan, short and long-term disability insurance, life/AD&D insurance, employee assistance program, a 401k plan with employer match, ESOP and opportunities to learn and grow with us. We encourage a work/life balance which is why we provide paid holidays, paid time off (PTO), and paid volunteer time. The paid volunteer time allows us to give back to the communities surrounding our branch locations and allows employees to be eligible for our Board approved bonus plan!

ABOUT THE STATE BANK

For 125 years, The State Bank has remained an independent community bank, helping our customers look for solutions, and overcoming barriers to find a better future. We have over 20 locations with branches, Connect! ITM's/Video Tellers and ATMs that span across Bay, Genesee, Ingham, Jackson, Livingston, Oakland, Saginaw and Shiawassee counties making banking with us convenient.

At The State Bank, you're part of both a family and a team. What we do each day isn't just a job, it's a passion. We make a difference for each other, our customers, and our community. We create and celebrate personal successes every single day. We believe that smiling and laughing should be part of your daily routine. Teamwork and collaboration are essential to our success. Come join our fun, hardworking team!

A DAY IN THE LIFE AS A PERSONAL BANKING REPRESENTATIVE

As a Personal Banking Representative (Personal Banker) at The State Bank, you deliver quality customer service while ensuring each interaction is courteous, accurate and efficient. You are always seeking the opportunity to improve the customer's banking relationship and will cross-sell products/services and refer customers to other areas of the bank when it provides a benefit to them. You are a trained, high performing professional that assists customers by opening accounts and completing account maintenance, referring loan products, fulfilling customer requests, cross selling products and services and referring customers to other areas of the bank. You may assist customers in-person at the branch, online, through video technology, and over the phone.

You stay busy assisting customers with processing transactions, account opening, balancing checkbooks and resolving customer problems and concerns. You provide ongoing relationship service with current customers to maintain goodwill and gain additional business and follow up with new customers through written and phone correspondence. You complete outbound calls as assigned to assist the Bank with marketing campaign focus and service expansion opportunities.

Utilizing your product knowledge, you promote, educate, and cross-sell financial products and services, and refer customers to other areas of the Bank to meet their current and future financial needs. You review customer accounts to identify opportunities to strengthen the relationship. You act as a sales agent to refer business to Investment Trust, Commercial Lending, Consumer Lending, Mortgage Lending, VISA Merchant, Business Manager and Wealth Management. You are goal-oriented and always learning and improving. You have the opportunity to become Certified in your role. After completing additional training and completing the p