Sterling National Bank Client Service Associate 1 in Brooklyn, New York

Sterling National Bank is an organization committed to strong growth. Our significant accomplishments are a direct result of continuous hard work by our solid team of dedicated professionals. As we continue to grow and expand across all business sectors we seek talented individuals who can meet our demands for success.

Our competitive advantage is our people who tirelessly work to exceed expectations.

We have something special here at Sterling. We not only offer competitive salaries and comprehensive benefits we are also characterized by an unwavering commitment to high achievement, we offer a diverse environment hosting a multitude of dedicated, talented and driven individuals who value honesty, integrity and go above and beyond for their clients.

It’s an exciting time to work for Sterling National Bank. If you are looking for a unique employment experience and are driven to achieve in a dynamic growth-minded environment you have come to the right place.

What you will do:

Are you service oriented? We are looking for a Client Service Associate to greet our Financial Center clients and handle their teller transactions while modeling the Bank’s values. In this position, you will assist the Managing Director with efforts to ensure the retention and deepening of existing relationship as well as the growth of new relationships.

  • Process a variety of client transactions with accuracy in accordance with bank policies, procedures and individual authority levels; keep work area in proper order and supplied with the necessary forms/working documents.

  • Recognize and respond to the needs of the client through working knowledge of products, services and financial industry; apply product and market knowledge effectively.

  • Provide service to both internal and external clients in a manner that reflects the banks values and service level agreements by promptly responding to customer needs, as well as displaying courtesy and sensitivity.

  • Perform a variety of operational functions in accordance with cash control policies and procedures including but not limited to: preparing, ordering and verifying weekly coin and currency shipments; ensuring daily work is captured within assigned timeframes and that it conforms to processing requirements; assisting with end of day work and consolidation; opening of accounts and other platform duties.

  • Strive to improve performance, expand knowledge and learn new methods and techniques to meet the needs of the organization.

  • Ensure compliance with all regulations, policies, and procedures.

  • Other accountabilities as assigned.

  • Prior experience in a Teller position or cash handling experience preferred.

  • Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration

  • Ability to build and expand trusting relationships and partnerships.

  • Excellent verbal and non-verbal communication skills.

  • Strong customer service skills.

  • Knowledge of banking regulations.

At Sterling National Bank, we rely on diversity of culture and thought to deliver on our goals. To ensure this we seek talented, qualified people for all of our career opportunities, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, veteran status, or any other protected classification under federal, state and/or local laws. Sterling National Bank is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

All Applicants must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. H1-B and green card sponsorship is not available for any position and we will not consider F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders for employment opportunities.

Job: Financial Center

Organization: FC-Financial Center

Title: Client Service Associate 1

Location: NY-Brooklyn

Requisition ID: 1900000B

Equal Employment Opportunity Sterling National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.